Security Policy
Our comprehensive security framework designed to protect your financial data and ensure the highest levels of security and compliance.
Information Security Framework
Fintivio maintains a comprehensive information security management system based on industry-leading frameworks including ISO 27001, NIST Cybersecurity Framework, and SOC 2 Type II standards. Our security policies are designed to protect the confidentiality, integrity, and availability of all client data and systems.
We implement a defense-in-depth strategy that includes multiple layers of security controls, continuous monitoring, and regular security assessments to ensure the protection of sensitive financial information.
Data Protection and Privacy
Data Classification
All data is classified according to sensitivity levels and handled with appropriate security controls. Financial data receives the highest level of protection with end-to-end encryption and strict access controls.
Encryption Standards
We employ AES-256 encryption for data at rest and TLS 1.3 for data in transit. All cryptographic keys are managed through hardware security modules (HSMs) and rotated regularly according to industry best practices.
Data Retention
Data retention policies are implemented in accordance with regulatory requirements and client agreements. Data is securely disposed of when no longer required, using certified data destruction methods.
Access Control and Authentication
Multi-Factor Authentication
All system access requires multi-factor authentication (MFA) using industry-standard protocols. We support various authentication methods including hardware tokens, biometric authentication, and time-based one-time passwords (TOTP).
Role-Based Access Control
Access to systems and data is granted based on the principle of least privilege. User roles are clearly defined with specific permissions, and access is regularly reviewed and updated based on job responsibilities.
Session Management
User sessions are managed with automatic timeouts, secure session tokens, and comprehensive logging of all access activities for audit and monitoring purposes.
Infrastructure Security
Cloud Security
Our infrastructure is hosted on enterprise-grade cloud platforms with SOC 2 Type II compliance. We implement additional security controls including network segmentation, intrusion detection systems, and continuous vulnerability scanning.
Network Security
Network traffic is protected through firewalls, VPNs, and network access control systems. All communications are encrypted and monitored for suspicious activities using advanced threat detection systems.
Backup and Recovery
Comprehensive backup and disaster recovery procedures ensure business continuity. Backups are encrypted, geographically distributed, and regularly tested to ensure data integrity and availability.
Compliance and Regulatory Standards
Financial Regulations
We maintain compliance with relevant financial regulations including SEC, FINRA, and international standards such as MiFID II. Our compliance program is regularly audited by independent third parties.
Data Protection Laws
Our security policies ensure compliance with global data protection regulations including GDPR, CCPA, and other applicable privacy laws in jurisdictions where we operate.
Industry Standards
We adhere to industry security standards including ISO 27001, SOC 2 Type II, and maintain certifications that are regularly reviewed and updated to reflect current best practices.
Incident Response and Monitoring
24/7 Monitoring
Our security operations center provides continuous monitoring of all systems and networks. Advanced threat detection and response capabilities ensure rapid identification and mitigation of security incidents.
Incident Response Plan
We maintain a comprehensive incident response plan that includes procedures for detection, containment, eradication, and recovery from security incidents. Regular drills ensure our team is prepared to respond effectively.
Audit Logging
All system activities are logged and monitored. Audit logs are tamper-proof, encrypted, and retained according to regulatory requirements for forensic analysis and compliance reporting.
Employee Security
Security Training
All employees receive comprehensive security awareness training upon hiring and participate in ongoing security education programs. Training covers topics including phishing awareness, data handling procedures, and incident reporting.
Background Checks
All personnel with access to sensitive systems undergo thorough background checks and security clearance procedures appropriate to their level of system access and data exposure.
Confidentiality Agreements
All employees, contractors, and third parties with access to confidential information are required to sign comprehensive confidentiality and non-disclosure agreements.
Third-Party Security
All third-party vendors and service providers undergo rigorous security assessments before engagement. We maintain ongoing monitoring of vendor security postures and require contractual commitments to maintain appropriate security controls.
Vendor access to our systems is strictly controlled and monitored, with regular reviews of access permissions and security compliance status.
Policy Updates and Communication
This security policy is reviewed and updated regularly to reflect changes in technology, regulations, and business requirements. All updates are communicated to relevant stakeholders and implemented through our change management process.
For questions about our security policies or to report security concerns, please contact our security team at security@fintivio.com.
Last Updated: May 29, 2025
Version: 2.1