Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: May 29, 2025

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

  • Personal identification information (name, email address, phone number)
  • Financial data and account information
  • Usage data and analytics
  • Communication preferences

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including:

  • Processing transactions and providing financial analytics
  • Communicating with you about our services
  • Improving our platform and user experience
  • Ensuring security and preventing fraud
  • Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:

  • To trusted service providers who assist in operating our platform
  • When required by law or to protect our rights
  • In connection with a merger, acquisition, or sale of assets
  • With your explicit consent

Data Security

We implement industry-standard security measures to protect your information, including:

  • End-to-end encryption for all data transmission
  • Multi-factor authentication
  • Regular security audits and monitoring
  • Secure data centers with physical access controls
  • Employee training on data protection practices

Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Request data portability
  • Lodge a complaint with supervisory authorities

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: privacy@fintivio.com

Phone: +1 (806) 283-5455

Address: Madrid • Monaco • Dubai • Miami